POPIA Compliance
Effective Date: 25 September 2026
Engelmed is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) 4 of 2013.
1. Information We Collect
We collect personal information necessary to process your orders and enhance your site experience, including:
- Identity & Contact Data: Name, email address, phone number, and delivery address.
- Transaction Data: Order details, payment confirmations (processed via secure payment gateways), and purchase history.
- Technical Data: IP address, browser type, and site navigation habits collected via standard cookies.
2. Purpose of Processing
Your personal information is collected and processed strictly to:
- Fulfil, deliver, and communicate regarding your orders.
- Process payments via verified, PCI-compliant payment gateways or manual EFT.
- Send optional direct marketing communications (you may opt out at any time).
- Comply with statutory accounting and legal obligations under South African law.
3. Data Protection and Third Parties
We do not sell, rent, or trade your personal data. We only share relevant data with trusted operator third parties required for core operations (e.g., courier services, secure payment processors, and web hosting infrastructure). All operators are contractually bound to process your data with strict confidentiality and security measures.
4. Your POPIA Rights
Under POPIA, you have the right to:
- Access the personal information we hold about you.
- Request the correction or deletion of inaccurate or outdated information.
- Object to the processing of your personal data for direct marketing purposes.
To exercise these rights, please contact our Information Officer at admin@angel-med.co.za.